FAQ

Frequently Asked Questions

What is Morezmore?

Morezmore is a small family online shop for puppet makers, dollmakers, stop-motion animators, needle felters, sculptors, miniaturists, and artists building strange and wonderful things by hand.

We sell tools and materials for stop-motion puppets, armatures, OOAK dolls, needle felting, sculpting, miniature props, doll hair, doll eyes, faux fur, clay, adhesives, and other creative supplies.

Where are you located?

We ship from Pennsylvania, USA.

Who runs Morezmore?

Morezmore is run by Natasha, a puppet maker, doll maker, and keeper of the Morezmore Store.

I use many of the materials we sell in my own puppet and doll work, and I am always happy to share what I have learned.

Can I ask for help choosing materials?

Yes. Your questions are welcome.

If you are trying to choose the right material, tool, size, color, wire, wool, eye, hair, fur, clay, adhesive, or armature part for your project, please contact us. I will be glad to help if I can.

You can click Store Chat to ask a question. If I am at the computer, I will answer right away. If I am away or asleep, please leave your message in Chat and I will reply within 24 hours.

How do I become a Morezmember?

To become a Morezmember, simply create a free Morezmore account.

Morezmembers receive special pricing on eligible items. To see and receive Morezmember pricing, please log in to your Morezmore account before checkout.

If you check out as a guest, Morezmember pricing will not be applied to that order. You are always welcome to create a free account and enjoy Morezmember pricing on future orders.

Can I buy just one small part?

Yes. Morezmore has a category called “All You Need Is One, One Is All You Need.”

In this category, you can buy just one small part, such as one screw, one hex nut, one washer, one connector, or another tiny useful piece.

This is helpful when you need a replacement part, want to test a size, or only need one piece for a small puppet, armature, miniature, repair, or experiment.

Do you combine shipping?

Yes. Shipping is combined automatically at checkout.

Shipping cost is based on the combined weight of all items in your order, your shipping address, and current USPS rates.

Can you double-check my shipping cost?

Yes. For large orders with many small items, the total package weight can sometimes benefit from a manual check.

If you would like us to double-check your shipping cost before payment, please choose the “Double-Check My Shipping Cost, No Payment Now” option at checkout. We will review the shipping cost and send your invoice by email within 24 business hours.

How fast do you ship?

Most orders are packed and shipped within 24–48 business hours, Monday through Friday.

Rush Priority Shipping is available for USA orders. When you add Rush Priority Shipping to your cart, we will prepare and ship your order within 24 business hours and send it by USPS Priority Mail.

What shipping service do you use?

USA orders usually ship by USPS Ground Advantage.

Rush Priority Shipping orders ship by USPS Priority Mail.

International orders ship by available USPS international mail services, depending on the destination and package.

Is tracking included?

Tracking is included for USA orders.

For international orders, tracking depends on the mail service and destination country. Priority Mail International includes tracking for all countries. First-Class Package International includes tracking for some countries.

Do you ship internationally?

Yes, we ship worldwide, with some exceptions.

Some products cannot be shipped to international destinations. We also do not ship to some countries when reliable delivery cannot be guaranteed.

International buyers are responsible for import duties, taxes, VAT, customs fees, and any other charges required by their country.

How long does delivery take?

Estimated USPS delivery time within the USA is usually 3–7 business days after your order has shipped, depending on your location and USPS service conditions.

International delivery times vary by country, customs processing, and local postal service conditions.

Typical estimates:

  • Canada: 2–3 weeks by First-Class Package International, 1–2 weeks by Priority Mail International

  • Europe and Australia: 3–4 weeks by First-Class Package International, 2–3 weeks by Priority Mail International

  • Italy and Asia: 4–8 weeks by First-Class Package International or Priority Mail International

These are estimates only. Customs delays and local postal delays are outside our control.

Can I return an item?

You may return most new, unopened items within 30 days of delivery for a refund.

Please contact us before sending anything back. Returned items should be new, unused, unopened, and in resellable condition.

If the return is not due to our error, the buyer is responsible for return shipping. We will pay the return shipping cost if the return is the result of our error, such as an incorrect item or defective item.

How do I start a return?

Please contact us with your order number, the item you would like to return, and the reason for the return.

Contact us here:

https://morezmore.mybigcommerce.com/contact-us/

We will respond with instructions for how to return the item from your order.

Do you sell wholesale?

At this time, Morezmore is mainly a retail shop for artists, makers, and small studios.

If you are interested in a large quantity of a specific item, please contact us and let us know what you need.

Are your items new?

Yes. The items we sell are new unless clearly described otherwise in the product listing.

Are the product photos exact?

We do our best to photograph and describe items clearly.

Please keep in mind that colors may look slightly different depending on your screen, lighting, and device settings. For natural materials such as wool, fur, feathers, and hair, small variations may occur.

What does OOAK mean?

OOAK means “one of a kind.”

OOAK dolls are handmade art dolls, usually sculpted, painted, wigged, dressed, and finished as unique individual pieces.

What is stop-motion puppet armature?

An armature is the internal skeleton or support structure inside a puppet. It helps the puppet hold poses and move in small increments during animation.

Stop-motion puppet armatures are usually made in one of two ways: wire armatures or ball-and-socket armatures.

Wire armatures are easier to make and less expensive, which makes them a good choice for beginners, practice puppets, and simpler projects. The tradeoff is that wire armatures are short-lived compared with ball-and-socket armatures, because wire eventually breaks from repeated bending.

Ball-and-socket armatures are more durable and allow smoother, more controlled movement. They are also more complicated to build and more expensive, so they are usually chosen for more advanced or long-term puppet projects.

Do you have tutorials?

Yes. Morezmore began as both a shop and a studio notebook, and I share tutorials, work-in-progress notes, experiments, successes, failures, and project discoveries in several places.

You can find Morezmore tutorials and project notes here:

Some people call them tutorials, but I often think of them as creative field notes from making stop-motion puppets, one-of-a-kind art dolls, miniatures, and other projects with unpredictable results.

I am a beginner. Can I still shop here?

Yes. Beginners are very welcome.

Many Morezmore customers are learning puppet making, dollmaking, needle felting, sculpting, or miniature work. If you are not sure which item to choose, please ask. Creative projects already have enough mysteries without turning supply shopping into a dungeon quest.

Can you make a puppet for me?

Sometimes I take custom puppet-making commissions. If you would like to ask about a custom puppet, please contact me with as much information as you can.

A simple drawing is very helpful. A stick figure drawing is fine. Please also include:

  • the approximate height of the puppet
  • whether you prefer a wire armature or a ball-and-socket armature
  • your preferred materials for the face and hands
  • any special features, costume ideas, props, or movement needs

Once I understand the project, I can let you know whether I may be able to make it, what kind of armature or materials might work best, and what the approximate cost may be.

How can I contact Morezmore?

You can contact us here:

https://morezmore.mybigcommerce.com/contact-us/

Your questions are welcome.

Thank you for visiting Morezmore.

Natasha
The Morezmore Estate